CONTACT US
Business Hours:
Mon - Fri: 10:00am - 3:00pm CST
Sat - Sun: Closed
Holiday Hours - Closed:
April 25 - 30, 2025
May 15, 2025
May 22, 2025
May 26, 2025
June 12 - 13, 2025
July 4, 2025
July 10, 2025
August 14 - 22, 2025
August 28 - 29, 2025
September 1, 2025
September 11, 2025
October 9, 2025
November 6, 2025
November 24 - 28, 2025
December 25, 2025
Email: playtimetravelco@gmail.com
Join our Playtime Playmates Facebook Community HERE
Playtime Travel Co. Customer Service is rendered exclusively to our clients that book through us, no exceptions.
If you currently have a Booking with Carnival Cruise Lines, please contact Carnival at
1-800-764-7419.
TAKEOVER REQUEST: If you are interested in transferring your current Carnival booking to Playtime Travel Co., please click HERE to be redirected to our Agent Takeover Form.
Out Of Office Instructions
ALL Inquiries will be acknowledged when we return to the office
Exclusive for Clients: Should you be within a 3-5 day window of your travel departure and require immediate assistance, kindly utilize the emergency contact number included in your "Bon Voyage" email dispatched 3 days prior to your departure. Rest assured, all other inquiries will be promptly addressed upon my return.
For assistance regarding the Carnival Cruise Check-In Process, you may reach out to Online Support at 800-764-7419, from Monday to Friday between 9:00am-10:00pm ET, and on Saturday and Sunday from 9:00am-6:00pm ET.
For Virgin Voyages (Emergencies ONLY) 1-954-488-2955